..., and the mechanisms and contextual factors encountered during these changes. Quality improvement Accreditation Nurse managers Healthcare operations Thematic analysis Accreditation has become a fundamental tool for enhancing the quality and safety of healthcare services worldwide. Accreditation...

...Stijn Slootmans; Peter Van Bogaert; Lieve Peremans; Erik Franck Purpose This paper explores nurses’ and nurse managers’ perceptions of crucial contextual factors and competencies that facilitate or hinder quality improvement projects in acute hospital settings. Design/methodology/approach...

...Paula Rowland; Melissa F. Lan; Cecilia Wan; Laura Pozzobon Purpose Despite robust quality improvement efforts in healthcare, learning from patient safety incidents remains difficult. Our study explores counter-vailing powers shaping learning processes and possibilities in healthcare organizations...

... feasible. Inpatient satisfaction Healthcare services Quality improvement Public hospital Ethiopia Developing country Patient satisfaction is strongly associated with adherence to healthcare services and health outcomes. Hence, it can contribute to good health, which is essential...

... Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Rachel Margrethe Lørum can be contacted at: rachel.lorum@so-hf.no Integrated care Organizational learning Inter-organizational learning Organizational network architecture Quality improvement...

...Sharon J. Williams; Lynne Caley; Mandy Davies; Dominique Bird; Sian Hopkins; Alan Willson Quality improvement collaboratives (QICs) are a popular approach to improving healthcare services and patient outcomes. This paper evaluates a QIC implemented by a large, integrated healthcare...

.../legalcode Healthcare provision models Patient experience PREMs Nursing care models Excellence in user experience Quality improvement Services are, by their nature, always experienced (Carbone and Haeckel, 1994), including healthcare services delivered by public providers...

...: Salma Khan can be contacted at: ShKhan@uj.edu.sa 29 04 2021 16 07 2021 16 07 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Hospital accreditation Quality improvement Patient safety Jordan Iran Saudi Arabia...

... at: elisiane.lorenzini@ufsc.br 05 04 2020 07 01 2021 18 06 2021 21 06 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Theory Mixed methods Patient safety Safety culture Quality improvement Deliberative dialogue Restorative...

.... Conditional average treatment effects Cost/benefit analysis Distributional cost-effectiveness analysis Equity Inequality Randomised controlled trials Quality improvement Quality indicators Quasi experimental designs Socioeconomic factors Small-area analysis Subgroup analysis Healthcare...

... collaborative, quality improvement (NPG) approaches would supplement existing performance management (NPM) practices, to create a superior synthesis. When this formal approach was blocked, they adopted an approach based on informal persuasion of local organisational actors that quality...

... on this apparent barrier to the implementation, impact and sustainability of Lean. Lean Rapid Process Improvement Workshop Quality Improvement Emotion “Lean” is regarded as a philosophy that focuses on customer value and improving efficiency and productivity through the elimination of waste from...

... be contacted at: r.gualandi@unicampus.it 02 11 2019 09 05 2020 18 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Hospital patient flow improvement Quality improvement Frontline professionals' involvement Middle managers...

... of probing perceptions of quality and safety and an important set of insights into progress in New Zealand DHBs. Quality improvement New Zealand Clinical governance Surveys Health and safety A long line of research has explored the perspectives and experiences of healthcare professionals...

...Stuart Barson; Robin Gauld; Jonathon Gray; Goran Henriks; Christina Krause; Peter Lachman; Lynne Maher; M. Rashad Massoud; Lee Mathias; Mike Wagner; Luis Villa Purpose The purpose of this paper is to identify five quality improvement initiatives for healthcare system leaders, produced...

... Licensed re-use rights only Quality improvement Qualitative methods Netnography Internet communities Patient dissatisfaction Measuring patient satisfaction has an important role in evaluating the quality of healthcare being delivered. Previous research showed that studies of patients...

...) settings. © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Rebecca Amati can be contacted at: rebecca.amati@usi.ch Quality improvement Taxonomy Quality care Healthcare managers Quality care assessment For this reason...

...) and more personal conversations with supervisors after SR2 and SR4 (p<0.05) compared to non-attendees. Attending SR also increased their perspective-taking capacity across the four SR. As evidenced in this quality improvement initiative, SR addresses staff’s need for time to process...

... with quality improvement. Originality/value This paper is a challenge to the orthodox way of viewing healthcare organisations, and improvement processes within them, as reliant on control rather than empowerment. An alternative is to actively include the agency, sense-making capacity and humanity of those...

... Scotland (HIS) 329 £20M (14/15) Wales: 3M Healthcare Inspectorate Wales (HIW) 59 £3M (14/15) Northern Ireland: 1.8M Regulatory & Quality Improvement Authority (RQIA) 152 £7.6M (13/14) England: 53M Care Quality Commission (CQC) 2,681 £240M (14/15) England: ~149 Foundation Trusts...