... Baykara Mat can be contacted at: matsedatugba@gmail.com 11 01 2025 11 03 2025 01 05 2025 06 05 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Quality improvement Accreditation Nurse managers Healthcare operations...

...Stijn Slootmans; Peter Van Bogaert; Lieve Peremans; Erik Franck Purpose This paper explores nurses’ and nurse managers’ perceptions of crucial contextual factors and competencies that facilitate or hinder quality improvement projects in acute hospital settings. Design/methodology/approach...

...Paula Rowland; Melissa F. Lan; Cecilia Wan; Laura Pozzobon Purpose Despite robust quality improvement efforts in healthcare, learning from patient safety incidents remains difficult. Our study explores counter-vailing powers shaping learning processes and possibilities in healthcare organizations...

... , e008317 , doi: 10.1136/bmjgh-2021-008317 . Al-Abri , R. and Al-Balushi , A. (2014), “ Patient satisfaction survey as a tool towards quality improvement ”, Oman Medical Journal , Vol.  29 No.  1 , pp.  3 - 7 , doi: 10.5001/omj.2014.02 . Alotaibi , M.M. (2015), “ Evaluation...

... Publishing Limited Licensed re-use rights only Integrated care Organizational learning Inter-organizational learning Organizational network architecture Quality improvement The increasing number of elderly patients with multiple illnesses is recognized as an essential future challenge...

... of undertaking quality improvement within healthcare, this study uniquely takes a hybrid approach. Quality improvement Collaboratives Breakthrough collaboratives Evaluation Kirkpatrick Stake In response to national efforts to improve the quality of care, policymakers and healthcare leaders have...

... perception can provide valuable insights on those aspects that make a difference in the patient experience with care. Healthcare provision models Patient experience PREMs Nursing care models Excellence in user experience Quality improvement Services are, by their nature, always experienced...

... Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Hospital accreditation Quality improvement Patient safety Jordan Iran Saudi Arabia An accreditation programme is a self- and external assessment mechanism that promotes and monitors healthcare organisations...

... at: elisiane.lorenzini@ufsc.br 05 04 2020 07 01 2021 18 06 2021 21 06 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Theory Mixed methods Patient safety Safety culture Quality improvement Deliberative dialogue Restorative...

.... Conditional average treatment effects Cost/benefit analysis Distributional cost-effectiveness analysis Equity Inequality Randomised controlled trials Quality improvement Quality indicators Quasi experimental designs Socioeconomic factors Small-area analysis Subgroup analysis Healthcare...

... collaborative, quality improvement (NPG) approaches would supplement existing performance management (NPM) practices, to create a superior synthesis. When this formal approach was blocked, they adopted an approach based on informal persuasion of local organisational actors that quality...

... on this apparent barrier to the implementation, impact and sustainability of Lean. Lean Rapid Process Improvement Workshop Quality Improvement Emotion “Lean” is regarded as a philosophy that focuses on customer value and improving efficiency and productivity through the elimination of waste from...

... be contacted at: r.gualandi@unicampus.it 02 11 2019 09 05 2020 18 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Hospital patient flow improvement Quality improvement Frontline professionals' involvement Middle managers...

... of probing perceptions of quality and safety and an important set of insights into progress in New Zealand DHBs. Quality improvement New Zealand Clinical governance Surveys Health and safety A long line of research has explored the perspectives and experiences of healthcare professionals...

...Stuart Barson; Robin Gauld; Jonathon Gray; Goran Henriks; Christina Krause; Peter Lachman; Lynne Maher; M. Rashad Massoud; Lee Mathias; Mike Wagner; Luis Villa Purpose The purpose of this paper is to identify five quality improvement initiatives for healthcare system leaders, produced...

... Licensed re-use rights only Quality improvement Qualitative methods Netnography Internet communities Patient dissatisfaction Measuring patient satisfaction has an important role in evaluating the quality of healthcare being delivered. Previous research showed that studies of patients...

...) settings. © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Rebecca Amati can be contacted at: rebecca.amati@usi.ch Quality improvement Taxonomy Quality care Healthcare managers Quality care assessment For this reason...

...) and more personal conversations with supervisors after SR2 and SR4 (p<0.05) compared to non-attendees. Attending SR also increased their perspective-taking capacity across the four SR. As evidenced in this quality improvement initiative, SR addresses staff’s need for time to process...

... with quality improvement. Originality/value This paper is a challenge to the orthodox way of viewing healthcare organisations, and improvement processes within them, as reliant on control rather than empowerment. An alternative is to actively include the agency, sense-making capacity and humanity of those...

... Scotland (HIS) 329 £20M (14/15) Wales: 3M Healthcare Inspectorate Wales (HIW) 59 £3M (14/15) Northern Ireland: 1.8M Regulatory & Quality Improvement Authority (RQIA) 152 £7.6M (13/14) England: 53M Care Quality Commission (CQC) 2,681 £240M (14/15) England: ~149 Foundation Trusts...