... perceived efficiency. Among the perceived value dimensions, only functional and epistemic values were found to mediate these relationships significantly. Originality/value This study highlights the importance of practical utility and novelty in shaping customer evaluations of service robots...

... and the Stimulus–Organism–Response model, aims to investigate how metaverse interest, prior knowledge and perceived quality – as key antecedents – influence support for metaverse and metaverse tourism, while also assessing the mediating role of perceived value. Design/methodology/approach This study used...

... Licensed re-use rights only Perceived value Subjective well-being Robotic service quality Senior consumer behavior 机器人服务质量、老年消费者行为、感知价值、主观幸福感 Psychological aging involves shifts in mental and emotional states. Despite potential cognitive decline and physical health challenges...

... impacts employee TI in contemporary hotels with AI applications, and both the perceived value and threat of AI play partial mediating roles between the two. Research limitations/implications The results are conducive to providing practical enlightenment for the contemporary hotel industry...

... and behavioral intention to dine in an RER. Ainur Kenebayeva can be contacted at: ainur88ainur@gmail.com 07 03 2024 12 06 2024 25 07 2024 18 09 2024 14 10 2024 Service robots Customer experience Human-robot interactions Perceived value Behavioral intention Value...

..., 我们引入了“匹配”概念, 指出为了达到最大效果, 酷炫度最好与享乐价值搭配, 而亲和力最好与实用价值搭配。 Service robot Coolness Affinity Restaurant Perceived value Behavioral intention 服务机器人 酷炫度 亲和力 餐厅 感知价值 行为意图 Huang et al. (2019) , and Grewal et al. (2004) highlight perceived value’s influence...

... been limited understanding of customer perceived value, customer satisfaction and loyalty which is imperative to promote repeat sales. Therefore, this study aims to examine customer perceived value of FDRS, identify antecedents of customer satisfaction with FDRS and investigate the additional impact...

..., a mega-event. Design/methodology/approach An integrative model incorporating a questionnaire was used as the study framework. A total of 456 valid travel survey questionnaires were obtained. Findings The results suggested that the antecedents (STT and perceived value [PV]) positively affected memorable...

...Elise Wong; S. Mostafa Rasoolimanesh; Saeed Pahlevan Sharif Purpose This study aims to investigate the relationships between service quality, perceived value and hotel guest satisfaction, drawing upon data from TripAdvisor – an online travel agent (OTA) platform. The study also investigates...

... in a Spanish tourist destination. Findings Partial least squares revealed that perceived value, performance risk, usefulness and perceived enjoyment have a strong relationship with the intention to use of tourism apps. Originality/value The conclusions and implications for management provide alternatives...