...Kasra Khaliliadl; Carmen De-Pablos-Heredero; Alicia Orea-Giner Purpose This study aims to examine the transformative role of artificial intelligence ( AI ) in enhancing personalization and efficiency in tourism. By analyzing current literature, it identifies key gaps and proposes actionable...

...Ozgur Kizildemir; Umit Sengel; Muzaffer Çakmak; Salim İbiş; Ramazan İnan Purpose The study aims to focus on the challenges that artificial intelligence ( AI ) brings to career decisions among tourism employees, while on the other hand, it focuses on how tourism employees’ AI risk perceptions...

... the relationship between AI-specific characteristics, such as PA and PI and the actual use of AI in travel planning. Originality/value This research contributes to the understanding of user behavior in adopting AI for travel planning, highlighting critical factors that can inform AI and tourism...

...Judith Solanas; Mehmet Bahri Saydam; Hasan Evrim Arici Purpose Through a qualitative systematic literature review, this paper aims to elucidate the role of artificial intelligence ( AI ) in hospitality and tourism (H&T) customer experience domain. Design/methodology/approach A total of 51...

...) in relation to blockchain adoption in the tourism sector; secondly, to assess the effect of these internal processes on the intention to use the technology, this study broadens the understanding of consumer behavior in digital environments linked to tourism; and thirdly, exploration of the differentiating...

... for consumers (Liao and Huang, 2024). H2. The appearance of HSR has a positive effect on the functions of HSR . S–O–R model Tourism Service quality Humanoid service robots Hospitality management PLS model 类人服务机器人 酒店管理 旅游 服务质量 S–O–R 模型 Pls 模型 Scientific...

... the evaluation of the impact of lower-order dimensions on the higher-order constructs and ultimately assessed the influence of VR on the development of PO in a tourism context. This study used purposive sampling to collect data using an online survey, leveraging its efficiency and ability to target a broad...

...Bahram Imani; Neda Zarandian; Javad Madani Purpose The purpose of this study is to explore the role of digital technologies in the development of cultural heritage tourism, specifically focusing on Sheikh Safi al-Din Khanegah and the Shrine Ensemble, which is recognized as a UNESCO World...

...Richard Busulwa; Nandana Wasantha Pathiranage; Mark Edward Pickering Purpose This study aims to investigate the extent to which critical established and emerging digital technologies (DTs) are integrated into hospitality and tourism (H&T) management degrees and into different types of H&T...

...Amine Lekmiti; Paul John Stolk; Alex Taylor; Sridar Ramachandran; Ng Keng Yap Purpose The purpose of this study is to assess the current level of knowledge on the application of text mining in tourism and hospitality (T&H) research and provide a novel comprehensive framework for the field...

...Sunny Sun; Huiyue Ye; Rob Law Purpose With the disruptive evolution of artificial intelligence (AI), the roles of robotics in hospitality and tourism are shifting rapidly from automatic to emotional works. Although academics have focused on examining robotic applications in hospitality and tourism...

... and expectations, especially in terms of trustworthiness and the management of privacy and security concerns. Design/methodology/approach The research used a quantitative methodology, collecting data from 135 industry practitioners across five tourism sectors (lodging, connected industries, entertainment, FandB...

...Almudena Otegui Carles; José Antonio Fraiz Brea; Noelia Araújo Vila Purpose It is imperative to develop studies on robotics through a gender lens, as gender equality is crucial for advancing innovations within the field of tourism and hospitality. This paper aims to open new research questions...

...Zehra Altinay; Fahriye Altinay; Ahmed Tlili; Sanaz Vatankhah Purpose ChatGPT has been receiving mounting research attention recently. However, its application and challenges to adopt for tourism and hospitality businesses remain relatively unexplored. To address this research gap, this study aims...

... implemented to increase its competitiveness while creating a sustainable environment and enriching the quality of life of local residents (Boes et al., 2016). The concepts of smart tourism and smart destination emerged as a natural extension of the smart city concept (Khan et al., 2017...

... to the field of tourism was conducted, and ChatGPT (v.3.5.) was asked to respond to the first questionnaire on behalf of 400 participants and the second on behalf of 800 participants. The artificial intelligence (AI)-generated data sets’ quality was statistically tested via descriptive statistics, correlation...

...Estrella Díaz; Águeda Esteban; Christina Koutra; Sofia Almeida; Rocío Carranza Purpose This study aims to present a general approach for understanding and analyzing the thematic evolution of the concept of co-creation in smart environments within the tourism context. Design/methodology/approach...

...Quyet Nguyen; Cong Van Nguyen Purpose This paper aims to examine the impact of the existing information and communication technology (ICT) infrastructure and the development of the destination’s ICT on the tourism demand of international tourists in an emerging economy, Vietnam. Design/methodology...

.../methodology/approach The authors used 90,725 Instagram posts and 235,755 Twitter tweets to analyze tourism in Granada (Spain) to identify the important places and perceptions mentioned by travelers on both social media sites. The authors used several approaches for sentiment classification for English...

...外, 在亚洲经济体中, 工业和其他部门可以通过 ICT 在 FDI 中的作用提高环境质量。 关键词 环境库兹涅茨曲线; 外商直接投资;信息和通信技术; 可再生能源;旅游;亚洲主要旅游经济体 文章类型： 研究型论文 Purpose This paper aims to emphasize economic complexity, tourism, information and communication technology (ICT), renewable energy consumption and foreign direct investment (FDI...