... analysis to calculate performance. Findings The LDA results revealed six service dimensions: stability, login, internet banking, UI & UX, enjoyment and security. Meanwhile, the IPCA matrix results show that Islamic banks exhibit significant differences in the dimensions of login, internet...

...Irna Puji Lestari; Leo Indra Wardhana; Mamduh Mahmadah Hanafi Purpose This paper aims to examine the influence of a sustainability-based islamic corporate governance ( SICG ) framework on Islamic bank stability in Indonesia. Design/methodology/approach The SICG index is constructed using...

...Zarin Khan Moon; Md. Mahedi Hasan Purpose This study aims to investigate antecedents of the intention to adopt the Islamic banking system in an emerging economy. Design/methodology/approach Here, the theory of the planned behavior model was extended with some additional constructs. Primary...

...Abdul Hamid Habbe; Hermita Arif; Rizky Utami; Sanusi Fattah; Elvita Bellani; Ahmad Hanafi; Faisal Abdullah; Andi Sri Wahyuni Purpose This study aims to investigate the behavioral aspects of Indonesian Muslims that hinder them from switching from conventional to Islamic banks, leading to a low...

...Fedi Ameraldo; Marsi Fella Rizki; Abdullah Jihad Rabaya Purpose This study aims to assess the extent of Islamic banks’ anticorruption disclosure ( ACD ) practices. It compares them with their counterpart, the conventional banks in Indonesia. Design/methodology/approach The data were collected...

... be combined to create effective market driving strategies for Islamic banks. Design/methodology/approach This study conducted a survey focusing on 1,208 active bank customers in West Sumatra, Indonesia. The empirical analyses utilize SWOT based on importance-performance map analysis to capture customer...

...Edi Suandi; Yefri Reswita; Tilawatil Ciseta Yoda; Rina Febriani Purpose The purpose of this study is to investigate how perceived ethicality affects the diffusion of new Islamic banking products, focusing on the mediating roles of brand love and brand trust. Design/methodology/approach A cross...

...Prasojo Prasojo; Muhfiatun Muhfiatun; Lailatis Syarifah; Romzie Rosman Purpose This research aims to examine the connection between corporate social responsibility (CSR) disclosure and the performance of Islamic banks (IBs), considering their obligation to comply with Shariah principles...

...Muhammad Anwar Fathoni; Ahmad Rodoni; Mohammad Nur Rianto Al Arif; Nur Hidayah Purpose The fact that Islamic banking in Indonesia held only a 7% market share in 2023 is ironic, considering that Indonesia has the largest Muslim population in the world. Beyond differences in ethnicity, race...

...Muhammad Usman; Anwar Allah Pitchay; Zubir Azhar; Muhammad Shabir Shaharudin; Yuvaraj Ganesan Purpose Islamic banking is a financial institution that is concerned with the regulation of the Shariah guidelines. Several full-fledged and Windows-based Islamic banks in Pakistan have reported non...

... and health recovery support. Design/methodology/approach This research uses a qualitative approach with a multicase method. Interviews with the institutions including the Amil Zakat, Islamic Banks, Micro Waqf Banks and Islamic Cooperative (Baitul Maal wat Tamwil) were conducted in order to develop...

... is affected by the religiosity of the consumer. A total of 332 sample data were collected cross-sectionally from Islamic bank customers in the UAE. Partial least square structural equation modelling (PLS-SEM) via Smart PLS 4 was used to analyse the data. Five dimensions (i.e. ideological, ritualistic...

...Hafiez Sofyani; Emile Satia Darma Purpose This study aims to examine the effect of application architecture and application efficiency on the intention to continue using Islamic bank with data security as a moderator. The investigation was situated within the framework of a hacker attack...

...Roni Andespa; Yulia Hendri Yeni; Yudi Fernando; Dessy Kurnia Sari Purpose This study aims to investigate what past scholars have learned about Muslim consumer compliance behaviour in Islamic banks and identify what future research is needed. In addition, it also explores the relationship model...

...Abid Mahmood Muhammad; Mohamed Bilal Basha; Gail AlHafidh Purpose This paper aims to investigate customer attitude towards the use of emerging social media platforms (SMPs) for promotional activities by United Arab Emirates (UAE)-based Islamic banks, particularly, in the post-COVID-19 era. The key...

...Siti Ngayesah Ab Hamid; Suharni Maulan; Wan Jamaliah Wan Jusoh Purpose The purpose of this study is to empirically examine the antecedents and consequences of corporate brand image in the context of Islamic banks in Malaysia. The antecedents of corporate brand image are divided into three...

...Prasojo Prasojo; Winwin Yadiati; Tettet Fitrijanti; Memed Sueb Purpose The purpose of this study is to examine the relationship between intellectual capital, sharia governance and Islamic bank performance based on the maqasid sharia index, as well as the moderating effect of sharia governance...

... principles. Design/methodology/approach This study conducts a survey of 504 Islamic bank stakeholders across six provinces in Indonesia and use regression analysis to test the applicability of the 4Ps. This paper further examines their application in two large Islamic banks in Indonesia and Malaysia...

.... Also, descriptive statistics and independent analysis of variance were used for the analyses. Findings This paper provides insights into how Jaiz bank products and services will significantly improved the social lifestyle of Nigeria. Findings also indicates how context-specific Islamic bank...

...David Dean; Dwi Suhartanto; Ferty Nadya Pujianti Purpose This study aims to examine the role of social media influencers (SMI) in millennial behavioural intentions towards Islamic banks, from the perspective of both bank clients and non-clients. Design/methodology/approach Of the 484...