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In order to meet the challenges of the marketplace, senior management needs to ensure that an organisation employs highly skilled and well‐motivated staff, and there is a commitment to establishing a learning organisation. Simulation exercises can be used to develop the skill base of individual employees and corporate mentoring can be used to both retain and stimulate junior managers who are keen to progress through the organisation's hierarchy. This paper makes reference to a human resource management development and strategic management framework that can be used to develop a pro‐active approach to decision making. Such a framework will allow junior managers to develop a holistic awareness and appreciation of the organisation, and will provide a basis for consensus decision making. It will also foster diversity and enhance the process of communication in a multi‐cultural work environment.

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