Cultural and Political Considerations in the Introduction of Western Management Technologies: The Mekorot Project

This case study, of an intervention in a region of the Israeli water supply company, demonstrates that the application of well known management techniques such as MBO, performance appraisal and bonus schemes, affect not only the technical but also the cultural and political subsystems of the organisation. These subsystems should be thoroughly assessed beforehand, with the prognosis of the possible effects of the change strategy on all of them.