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Empirically examines the relative importance of technical and organizational factors in the implementation of flexible manufacturing systems (FMS). Identifies a list of eight technical and organizational factors. Describes a stepwise regression analysis which was performed with the level of perceived success of FMS implementation as the dependent variable. All organizational and technical factors were used as explanatory variables. In the stepwise regression analysis, three of the five organizational factors (i.e. team approach, employee commitment and top management involvement) entered the model, suggesting that they are significant factors to successful FMS implementation. Based on the results of the statistical analysis, three focus groups were further organized to develop a framework for an effective training and management development, to help managers better understand the scope of both the problems and opportunities associated with the human issues which arise while firms are undergoing technological changes.

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