This paper hypothesized that ratees who share their multisource feedback with raters and ask for suggestions would improve more than other ratees. The participants were 5,335 ratees in a large, global corporation who received multisource feedback. Nine months after the initial survey, there was a follow‐up survey in which raters indicated whether the feedback recipient had shared the feedback and asked for suggestions. One year after the initial survey, there was a second multisource feedback survey. It was found that sharing feedback and asking for suggestions accounted for only a very small (albeit statistically significant) proportion of variance in improvement over time. This paper discusses factors that may affect the impact of sharing feedback and asking for suggestions following multisource feedback.
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1 June 2004
Research Article|
June 01 2004
Discussing multisource feedback with raters and performance improvement
James W. Smither;
James W. Smither
La Salle University, Philadelphia, Pennsylvania, USA
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Manuel London;
Manuel London
State University of New York at Stony Brook, Stony Brook, New York, USA
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Richard R. Reilly;
Richard R. Reilly
Stevens Institute of Technology, New Jersey, USA
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Raymond Flautt;
Raymond Flautt
JP Morgan Chase, New York, USA
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Yvette Vargas;
Yvette Vargas
JP Morgan Chase, New York, USA
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Ivy Kucine
Ivy Kucine
JP Morgan Chase, New York, USA
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Publisher: Emerald Publishing
Online ISSN: 1758-7492
Print ISSN: 0262-1711
© Emerald Group Publishing Limited
2004
Journal of Management Development (2004) 23 (5): 456–468.
Citation
Smither JW, London M, Reilly RR, Flautt R, Vargas Y, Kucine I (2004), "Discussing multisource feedback with raters and performance improvement". Journal of Management Development, Vol. 23 No. 5 pp. 456–468, doi: https://doi.org/10.1108/02621710410537065
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