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Purpose

– The purpose of this paper is to examine organizational-related factors of a public health laboratory in northern Thailand through the perspectives of staff.

Design/methodology/approach

– A quantitative research on organizational factors that affected management. Staff at the public health laboratory provided their perceptions and facts existing within the organization with regards to the following factors that could affect management performance; leadership, organizational culture, work environment and organizational commitment.

Findings

– It was found that leadership, work environment and organizational commitment had a significant impact on management performance while organizational culture did not.

Practical implications

– The research on management could be applied to enhance leadership, work environment and organizational commitment to achieve management performance.

Originality/value

– The quantitative research on organizational factors could help determine management performance. Moreover, leadership, work environment and organizational commitment can significantly predict the organization’s management performance.

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