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The task of intervening to increase leadership effectiveness is to help learners become aware of counterproductive reasoning (defensive reasoning occasioned by threat, as opposed to productive reasoning) and to educate them in additional methods of reasoning and action. Two cases which have been utilised worldwide illustrate how focusing on generic competences can aid leaders in solving complex and threatening issues. The end result is to increase organisations' capacity to learn how to learn, so that intentions can be successfully implemented and individual or organisational capacity controlled.

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