.... The implementation of the BPR project was based on an eight‐stage BPR methodology. The participating companies were asked to evaluate the implementation, describe the decisions made in order to adapt to the change process and analyse the potential benefits that they expect in terms of business performance...

... the services required with outside suppliers. This role has significantly changed from earlier surveys, where trainers spent most of their time on more traditional duties such as program design and delivery. These services are now supplied by contractors. © MCB UP Limited 1999 BPR Career...