...Rona Bahreini; Masumeh Gholizadeh; Mahmood Yousefi; Ali Janati Purpose The importance of management capacity in the health sector has been increasingly recognized. The World Health Organization (WHO) (2008) has claimed that limited “management capacity” in low-income countries is one of the main...

... but suggests that trustworthiness requires an integrative quality which we call “capacity” that enables those who seek to lead to translate trust into action. That integrative quality is the key to effective execution for individuals and organizations. Originality/value Trust is widely acknowledged...

.... Findings The findings show that all individual traits influence employees’ work engagement. But, the extent of their influence is not equal. Results of this study showed that various individual differences have different capacities for engaging employees. People who have more general self-efficacy...