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Keywords: ISO 9000 series
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Journal Articles
Journal:
Journal of Management Development
Journal of Management Development (2010) 29 (5): 413–431.
Published: 25 May 2010
.... Competences Emotional intelligence Leadership development Management training ISO 9000 series The recent popularity of “emotional intelligence” (EI) has stimulated much interest in whether training and development programs can help people to become more emotionally intelligent. Programs that target...
