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Keywords: Karate
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Journal Articles
Model based on service quality, satisfaction and trust, the antecedents of federated athletes' happiness and loyalty
Available to Purchase
Journal:
Journal of Management Development
Journal of Management Development (2023) 42 (6): 501–513.
Published: 13 April 2023
... model is designed to explain the happiness of athletes. This is tested through a survey of Spanish karate federates. The sample proposes 693 responses are collected. Findings The results indicate that service quality has a strong positive influence on satisfaction and trust, and it has an indirect...
