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Keywords: Manager emotional intelligence
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Journal Articles
Acting and performing: influences of manager emotional intelligence
Available to Purchase
Journal:
Journal of Management Development
Journal of Management Development (2018) 37 (1): 101–110.
Published: 12 February 2018
...L. Melita Prati; Joy H. Karriker Purpose The purpose of this paper is to examine the predictive role of manager emotional intelligence (MEI) with regard to emotional labor efforts and outcomes relationships. Testing evaluated the influence of MEI on the effects of emotional labor activities...
