... at: sharon@bowershore.com © Emerald Group Publishing Limited 2006 Learning organizations Organizational culture Innovation Matrix organizations Gordon Bell, Vice President of Engineering for Digital in the 1970s and 1980s said: The technology dimension [of a company...

... to improve performance in matrix organizations by applying the four components of emotional intelligence, specifically, managing, understanding, using, and perceiving emotion, to each interpersonal challenge. Many of today's organizations are structured in a hierarchical “command and control” form...