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Keywords: Perceived ease of use
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Journal Articles
Journal:
Journal of Management Development
Journal of Management Development (2013) 32 (4): 351–362.
Published: 05 April 2013
...Joseph Vella; Albert Caruana; Leyland Pitt Purpose The purpose of this paper is to look at the issue of perceived ease of use of a web‐based customer relationship management system and consider the role of organizational commitment as a possible antecedent. Design/methodology/approach Data...
