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Keywords: Performance management systems
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Journal Articles
The balanced scorecard: a new challenge
Available to Purchase
Journal:
Journal of Management Development
Journal of Management Development (2009) 28 (5): 393–406.
Published: 22 May 2009
... and goals of the balanced scorecard, there is no balanced scorecard. The people of the organisation are the key to the success of the balanced scorecard system. Originality/value The paper specifically looks at the implementation of the “Balanced Score Card Performance Management System” in Australian...
Journal Articles
Why HPT, not TQM? An examination of theHPT concept
Available to Purchase
Journal:
Journal of Management Development
Journal of Management Development (2004) 23 (3): 202–218.
Published: 01 March 2004
... a number of definitions of HPT. © Emerald Group Publishing Limited 2004 Quality Total quality management Performance management systems Performance levels 1. Philosophical. 2. Cultural. 3. Policy. 4. Strategic. 5. Tactical. 6. Logistical. Gilbert...
