..., understanding of the deeper purpose of life, expectation of inclusiveness and depleting trust in the leadership. Practical implications We have discussed the managerial implications and recommended measures for the leader to reduce workplace and mental challenges. Originality/value The research...

...Pedro Cuesta-Valiño; Cristina Loranca-Valle; Estela Núñez-Barriopedro; Azucena Penelas-Leguía Purpose The main aim of this work is to design a model in which service quality receives satisfaction and trust and they have influence on happiness and loyalty. Design/methodology/approach A SEM-PLS...

...Siswanto; Indah Yuliana Purpose The study aims to investigate the roles of trust and team cohesiveness as mediating variables to transmit the effect of transformational leadership dimensions on job satisfaction. Design/methodology/approach The study employs a quantitative approach with 405...

... The results of the research attest that trust and operational cohesion play a mediating role between leadership styles and team performance. They also confirm that leadership styles impact operational cohesion and group trust according to different levels of media richness, thus creating different situations...

..., and showed a better model fit and explanation for trust mediation between LMX and supportive, constructive and DESV. Supported assumptions would be discussed-based social exchange theory and signaling theory. Research limitations/implications The sample is relatively small which limits the external...

...Cam Caldwell; Ken Kalala Ndalamba Purpose The purposes of this paper are to present a clear model for understanding trust by integrating the diverse viewpoints in the trust literature and to explain how that model enables individuals and organizations to optimize their ability to create value...

...). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of organizational trust (OT). Design/methodology/approach The authors employ structural equation modeling based on survey data obtained from 315 Portuguese individuals...

...Shayna Frawley; Jennifer A. Harrison Purpose The purpose of this paper is to apply insights from social role theory to trust repair, highlighting the underexplored implications of gender. Trust repair may be more difficult following violations that are incongruent with the transgressor’s gender...

... involved in the transaction, which will determine his or her intensity in steering the project (Zagorsek et al., 2009). Change Leadership Stakeholders Skills Trust Situational leadership Awakened leadership This paper reviews an issue that has been of ongoing interest...

... attitudes/behaviors, employee voice, and coworker trust. Design/methodology/approach – The authors used Amazon’s MTurk service to recruit a sample of full-time working adults from a variety of industries who regularly attend meetings. Participants completed a survey with items relating to CMBs, trust...

... with the first four zones drawn from past literature (indifference, acceptance, trust, and commitment) and a fifth zone, follower stewardship, being introduced in the paper. The authors argue that understanding and fostering follower behaviors along the continuum improves organizational effectiveness...

...Cam Caldwell; Larry Floyd; Joseph Taylor; Bryan Woodard Purpose – The purpose of this paper is to define “beneficence” as a management concept that is the action associated with “benevolence” the intention. This paper explains how beneficence is a critical element for leaders in building trust...

... and Millward, 2010). The authentic listening expected in coaching (Dubrin, 2005) is likely to enhance the relationship between manager and team member, even if no formal coaching takes place. Scoular (2010) suggests that listening creates both trust and authenticity. Indeed Arnold (2009) states...

... with the respective obligations and rights of employers and employees at the workplace. These sources allow for an additional way to meet the challenges of a workplace plagued by the lack of trust and common purpose often associated with the contemporary business organization. Practical implications The paper...

...Sheila Simsarian Webber; Karen Bishop; Regina O'Neill Purpose The purpose of this paper is to examine the trust repair efforts of top management within an organization specifically focusing on the impact of perceived organizational support and issue‐selling success. Building on the theoretical...

...Mohammed Laeequddin; B.S. Sahay; Vinita Sahay; Kareem Abdul Waheed Purpose The purpose of this paper is to develop an integrated conceptual trust building model for supply chain partners’ relationships. It is based on the literature on trust building models from various disciplines. Design...

... (albeit not without some conflicting signals). Fully 79 per cent of CEOs in the sector believe the consumer to be one of the key stakeholders in driving their action on sustainability, and a similar number report that enhanced “brand, trust and reputation” is among the most important motivating factors...

...Kadir Beycioglu; Yahya Altınkurt; Kürşad Yılmaz Purpose The purpose of this paper is to explore the relationship between school administrators' power sources and teachers' organizational trust levels. Design/methodology/approach The sample of the study, which employed a survey research method...

... for Confucianism is reciprocity: one should not behave towards others in a way which is disagreeable to oneself (Mencius VII.A.4). © Emerald Group Publishing Limited 2011 Wisdom Compassionate management Trust Western philosophy Christianity Chinese traditions China A fundamental thread...

...Domènec Melé; Carlos J. Sanchez‐Runde; Manuel Guillén Parra; Álvaro Lleó de Nalda; Ginés Santiago Marco Perles Purpose The aim of this paper is to propose a wider and more humanistic understanding of the phenomenon of trust and “trust building” through a dialogue between ethics and social sciences...