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Purpose

– Peer support workers are becoming more involved in mental health services in Australia. Peer support workers have had to overcome challenges and dilemmas whilst embedding their role within mental health settings. This includes coping with scrutiny from fellow colleagues, supporting consumers and managing their own mental health. The paper aims to discuss these issues.

Design/methodology/approach

– This paper will explore the author’s perspective and experience of working as a peer support worker in a psychiatric hospital and how the skills, knowledge and values she has developed during her recovery from mental illness have been essential in undertaking the daily activities with consumers and clinicians, overcoming the challenges and dilemmas, and managing her own wellness.

Findings

– The paper provides insight into the experience of a peer support worker at a psychiatric hospital for adults.

Originality/value

– The author’s personal experience of being a peer support worker in a mental health facility.

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