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Purpose

– The purpose of this paper is to discuss the development of a competency framework for staff working in a specialist service for people with dementia.

Design/methodology/approach

– A qualitative and purposive methodology was used and included focus groups, questionnaires and interviews. Content analysis together with synthesis of literature was used to generate the competency framework.

Findings

– A competency framework was developed with eight main clusters. These were: skills for working effectively with people with dementia and their families; advanced assessment skills; enhancing psychological well-being; understanding behaviours; enhancing physical well-being; clinical leadership; understanding ethical and legal issues; and demonstrating skills in personal and professional development.

Research limitations/implications

– Further research is needed to include service user perspectives.

Practical implications

– The framework could be implemented in practice by managers, health care professionals and training providers as a tool to identify strengths and limitations in knowledge skills and attitudes and to identify areas for competency development through specific training.

Originality/value

– The competency framework contributes to the development of a training curriculum for staff working within a specialist service.

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