.... By better embedding quantitative and qualitative evaluations into programme development and implementation, programmes can add to the evidence base and effectively target needs. Originality/value This review lays out valuable experience on an innovative community service paradigm and supports...

.... During the period she was implementing the peer support programme, there was a dearth of local (Australian) literature about peer support programme development; this paper is a response to that need as the author would have greatly appreciated some local wisdom about embedding peer support programmes...