... health services User involvement Professional practice Flexible assertive community treatment (FACT) Recovery Shared decision-making Experience The first author contacted informants to set a time and place for the interviews. Twenty interviews were conducted in person at the informant’s...

... development and implementation of the roles to capitalise on their potential to support clinical leadership and person-centred care. Originality/value This study provides initial qualitative data on potential benefits and challenges of implementing the role. Promoting shared decision making within...