Development and Implementation of First‐line Supervisor Selection System

Some of the areas most frequently addressed by industrial and organisational psychologists in private industry setting out to assist in finding solutions to common business problems include selection, training, job analysis, career development and performance appraisal. In dealing with these, the psychologists' activities often fall into five broad roles — diagnosing the problem, generating alternatives, obtaining management support, implementing the solution and evaluating the results. All these roles are illustrated as they apply to replacing an existing selection system to identify capable internal candidates for first‐line supervisor jobs.