Psychometrics: Their Use in Organisation Development

Successful businesses today are attending to internal and external changes. Their leaders value diversity and seek a heterogeneous workforce, recognising that effective work teams are essential in the process. In the shaping and managing of new organisational cultures,consultants can provide assistance. This article describes a Fortune 50 company client where a particular method of team‐building was used that involved the results of a five‐month consultation which included 20 subgroups in eight cities.