ASSURING THE QUALITY OF TRAINING THROUGH EVALUATION: A MODEL Available to Purchase

Evaluation is increasingly being regarded as a powerful tool to enhance the effectiveness of training. Three major approaches to training evaluation: quality ascription, quality assessment and quality control are highlighted. In order to enhance the effectiveness of training, evaluation should be integrated with organisational life. To ensure this, a model, “the quality assurance evaluation model”, is proposed. A description of an action‐researchoriented exploration of the model with 43 training co‐ordinators of manufacturing firms in Nigeria is given. Changes in the model, suggested by the research findings, are discussed, and the modified model presented. The need to test the modified model on reallife training programmes is emphasised.