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Suggests ways in which the process of staff supervision can be a productive and satisfying undertaking, leading to improved skills and job productivity of the supervisee. Rather than being a punitive and potentially threatening enterprise, the supervisory process allows for a consistent and focused interaction between the supervisor and subordinate. Staff evaluation should be a reflection of several conferences in which the supervisee′s quality of work, feedback on performance, positive reinforcement of competent behaviours, and future goals are discussed. Addresses the art and science of providing valid and helpful assessment of staff performance.

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