...Jianbing Shao; Hassan Ahmad; Muhammad Mustafa Kamal; Asad Hassan Butt; Justin Zuopeng Zhang; Faizan Alam Purpose This study aims to explore the intricate dynamics around the adoption of generative AI (GenAI) in India’s retail industry. The study uncovers the dynamic relationships between...

... generative artificial intelligence (AI) in management practices. Design/methodology/approach An empirical study was conducted through a survey of 528 business managers from China. Findings The study reveals that technophobia is negatively related to a manager’s intention to adopt generative AI, while...