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Keywords: Interface management
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Journal Articles
Journal of Managerial Psychology (2004) 19 (6): 640–660.
Published: 01 September 2004
..., the difference between trust and confidence may not be important as long as they are not disappointed, but when they are frustrated, the difference has substantive implications. © Emerald Group Publishing Limited 2004 Negotiating Organizational behaviour Trust Interface management Strategic...

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