.... Design/methodology/approach A five-day diary study was conducted with 139 employees, yielding 639 daily observations. Multilevel path analysis was used to test the proposed model. Findings Daily negative affect was positively associated with both surface acting and deep acting, but only surface...

...Martha C. Andrews; K. Michele Kacmar; Matthew Valle Purpose The purpose of this paper is to explore surface acting as a mediator in the relationships between perceptions of organizational politics and personality, with stress, turnover intentions, and job satisfaction. Design/methodology...