... of the study for tele‐workers and managers are outlined. Two service industries in the UK were approached to take part in this study – one telecommunications and one banking. Each company had a teleworking scheme in place that had been running for at least five years. Supervisors of customer service...

... 2000 Forecasting New technology Homeworking Telecommunications Futurology is a dangerous pursuit. Despite the fact there are more and better economic, demographic, technological (and of course meteorological) forecasts, futurology is no science. It may be the product of analysis...

... that organizations will have to do more for their survivors to establish a new psychological contract. © MCB UP Limited 1996 Corporate strategy Downsizing Financial services Telecommunications Troubled employees At the work role/task level BT survivors were committed to their own personal...