... satisfaction, and decreased turnover propensity (Frew, 1974; Alexander et al., 1993). © MCB UP Limited 2002 Performance Interpersonal communications Theory Modelling Research Ethics Emotions and spirituality are often seen as “black boxes”: subjects we cannot know well, so we...

...Gerald Mars Suggests that sources of data on human failure, particularly case studies of specific disasters, have not been able to offer a generalized theory. Suggests that this can best be effected at the level of middle range theory based on analysis of the comparative structure of a workplace...

...Chris Argyris Describes how individuals hold theories which govern their actions and how these theories unintentionally create organizational defensive routines and inhibit learning. Presents an action science approach whereby consultant researchers can help individuals see their taken‐for‐granted...

...G.G. Neffinger Over the last 20 years, the training and development field has witnessed the emergence of a new paradigm, Experience‐Based Training and Development (EBTD). Although EBTD is being used extensively, there is no comprehensive guide to its theory and applications. The present article...