...Victor Dulewicz; Malcolm Higgs; Mark Slaski Many authors claim there is a paucity of evidence for the validity of measures of emotional intelligence (EI). This paper summarises existing information on the reliability and validity of two measures of EI, the Dulewicz and Higgs EIQ and the Bar‐on EQ‐i...

... validity 0.53 compared favorably with the 0.62 obtained by the assessment center. Utility analyses that table the financial return for investing in the more expensive assessment process under different levels of tenure, number of new hires, and selection ratio, reveal the conditions under which assessment...

... the empirical properties of the SPI; and outline some applications of the SPI. The first section of the SPM contains six service dimensions: © MCB UP Limited 2000 Service Service quality Employee attitudes Validity Despite the increasing volume of quality‐related research...