Critical Issues in Large‐scale Change Available to Purchase

The results of a study designed to investigate issues in large‐scale change efforts are presented. The sample for this study consisted of 398 individuals with expertise in the area of planned change. Individuals were asked to indicate the types of issues they perceived as having a positive or negative impact on large‐scale change programs in general. Respondents also provided data on 312 specific change efforts. Results indicate that several variables, including high industry competition, a high percentage of employee participation and the participation of employees from many organizational levels, may have a significant positive impact on the success of large‐scale change programs.