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This paper is based on the study of computer‐mediated communication (CMC) making use of e‐mail and video conferencing to facilitate co‐operative work at a distance. Video supported contact between remote partners can permit architects, other professionals (such as the structural engineers) and on‐site construction personnel, to relate to one another in real‐time. Video could provide a channel of communication between remote participants and serve as an analytical tool providing a record of mediated communication. The author investigates communicative issues raised by CMC practice. The theme of “presence” emerges as crucial.

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