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Purpose

The purpose of this paper is to use case study evidence to show that post‐bureaucracy is less marked by a discontinuity in surveillance than by its displacement and intensification.

Design/methodology/approach

The paper describes the complex changes that occurred at the International Development Research Center, a Canadian public corporation.

Findings

Fundamental clash of values is evident. The reform has brought about a “new order” which relies on a centralized model of governance. Moves towards the “post‐bureaucratic organization” have entailed intensified surveillance and produced a new structure of domination.

Originality/value

The paper argues that Anthony Giddens' theories of late modernity and structuration contain elements that explain the emergence of new organizational forms, their continuity and transformation.

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