.../approach The research project explored change management through the analysis of narratives arising from participation in group conversation. This comprised a six‐month intervention with a group of six leaders from the Church of England. An action research method was employed that required the leaders...

... the organization and the ability of individuals to make sense of this language and, ultimately, to enact it. © Emerald Group Publishing Limited 2009 Organizational change Corporate identity Conversation Change management Organizational change has emerged over the past two decades as one...

... requires shifts in existing mental models of organizational actors that underlie the overall strategy paradigm of a firm. Dialogue as a form of reflective conversation enables actors to alter managers' mental models through conscious, critical exploration. Research limitations/implications Conceptual...

... such as regulators and financial institutions. Originality/value Builds on the notion of discourse as a strategic resource. © Emerald Group Publishing Limited 2005 Human resource management Conversation Management power That human resource management (HRM) emerged in the 1980s as it did...