... were chosen to examine the purpose, the context and the nature of the quality improvement effort, and the outcome of the efforts. Within each cluster we have identified key dimensions. Description of the dimensions can be found in the Appendix. © MCB UP Limited 1994 Corporate planning...

... planning Corporate planning JOCM 3,2 72 The Changing Demographics: Are Corporations Prepared to Meet the Challenge? Mirian M. Graddick AT&T, Morristown, New Jersey, USA Emily Bassman Pacific Bell, San Ramon, California, USA, and Joanne M. Giordano ICF Kaiser Engineers, Edison, New Jersey, USA...