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Keywords: Generative AI
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Journal Articles
Managing generative AI as organizational change: evidence from a multi-institutional study in education
Open Access
Journal of Organizational Change Management 1–16.
Published: 12 May 2026
... of the CC BY 4.0 licence . Generative AI Education Human-AI interaction Competencies Organizational change Generative Artificial Intelligence (GenAI) has rapidly moved from a peripheral technological innovation to a pervasive element of everyday work and learning practices. Its widespread...
Journal Articles
Antecedents of sustainable generative AI use among HEIs employees: examining net benefits through the lens of IS success and innovativeness
Available to Purchase
Journal of Organizational Change Management 1–18.
Published: 27 October 2025
... Limited Licensed re-use rights only Generative AI Sustainable use IS success model Net benefits Higher education institutions Sustainable Development Goals The rapid evolution and widespread adoption of artificial intelligence technologies have fundamentally transformed numerous...
Journal Articles
What influences employee engagement with generative AI in B2C? The moderating role of organizational practices
Available to Purchase
Journal of Organizational Change Management (2025) 38 (6): 1117–1143.
Published: 06 August 2025
...Hyeon Jo Purpose This study investigates the use of generative AI (GAI) by employees in customer-centric roles within B2C environments, examining how the GAI functionalities of understanding query and personalization, along with organizational AI practices, influence its usage. The study extends...
