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Keywords: Hospitality
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Journal Articles
Journal of Organizational Change Management (2024) 37 (5): 1133–1153.
Published: 03 June 2024
... 15 09 2023 15 12 2023 21 03 2024 29 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Medical tourism Behavioral intention Extended theory of planned behavior Customer experience Hospitality Türkiye...
Journal Articles
Journal of Organizational Change Management (2018) 31 (3): 637–655.
Published: 14 May 2018
... in work mode induced by an IT innovation implemented within a leading French hospitality company. A qualitative method was employed to answer the research questions. The data were collected using 22 in-depth semi-structured interviews from front-line employees and their line managers in five 4-star hotels...
