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Keywords: Hospitality
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Journal Articles
Journal of Organizational Change Management (2024) 37 (5): 1133–1153.
Published: 03 June 2024
... 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Medical tourism Behavioral intention Extended theory of planned behavior Customer experience Hospitality Türkiye As healthcare costs for individuals have increased, patients...
Journal Articles
Journal of Organizational Change Management (2018) 31 (3): 637–655.
Published: 14 May 2018
... in work mode induced by an IT innovation implemented within a leading French hospitality company. A qualitative method was employed to answer the research questions. The data were collected using 22 in-depth semi-structured interviews from front-line employees and their line managers in five 4-star hotels...
