... with contradictory demands. This paper aims to explore tensions in the early stages of AI adoption in manufacturing firms. Design/methodology/approach Drawing on paradox theory and 23 focus groups with 112 white-collar employees, we identify 9 themes categorized into 2 overarching dimensions: (1) temporal...

... Licensed re-use rights only Change management Organizational capability Organizational learning Organizational ambidexterity Paradox theory To survive and thrive in today’s competitive context, organizations must not only master the art of conducting change initiatives, but more...

... with issues arising from restructuring through the lens of paradox theory. Design/methodology/approach The authors adopted purposive sampling for an archival research-based case study of a major restructuring of a leading IT firm in India in the decade 2009–2019. This study focused on the types...

... Publishing Limited Licensed re-use rights only Change management Corporate social responsibility Discourse analysis Coping strategies Rationalization Paradox theory In the face of a reality marked by increasing social inequalities, deepening economic crises, soaring unemployment, unstable...