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Keywords: Participative action research
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Journal Articles
Participative change toward digitalized, customer-oriented continuous improvements within a municipality
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Journal of Organizational Change Management (2018) 31 (3): 728–748.
Published: 14 May 2018
...Marianne Gravesteijn; Celeste P.M. Wilderom Purpose The purpose of this paper is to illustrate how a newly constructed organization behavioral lens for participative action research (PAR) may aid a public-sector organization in successfully digitalizing its internal shared services. In addition...
