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Keywords: Six sigma
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Journal Articles
Journal of Organizational Change Management (2006) 19 (3): 356–364.
Published: 01 May 2006
...Kim Buch; Ann Tolentino Purpose This paper examined employee perceptions of the rewards associated with their participation in a six sigma program. Six sigma is an approach to organizational change that incorporates elements of total quality management, business process reengineering, and employee...
