... and wicked problems theories to understand how individual organizations and change agents can better influence LSC. Design/methodology/approach – This conceptual paper integrates wicked problems and complexity theories to understand and cope with large system initiatives from the perspective of change...

... and leaving some confusion and uncertainty among staff. Many of the changes feature numerous levels of ill-defined processes, ongoing multi-layered and complex decision making, and no easily agreed or clear path to resolution. Originality/value – The terms “wicked problem” and “disruptive innovation...

... of aged and disability care. © Emerald Group Publishing Limited 2014 Sensemaking Wicked problems Change Temporality Stories Age and disability care The management and organization of health care is complex (Pettigrew et al., 1992). This complexity stems from the range...