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Keywords: e-Government
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Journal Articles
Participative change toward digitalized, customer-oriented continuous improvements within a municipality
Available to Purchase
Journal of Organizational Change Management (2018) 31 (3): 728–748.
Published: 14 May 2018
... are described below. Marianne Gravesteijn is the corresponding author and can be contacted at: m.gravesteijn@apeldoorn.nl 20 05 2016 16 09 2016 27 01 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only e-Government...
Journal Articles
Impact of group dynamics on eservice implementation: A qualitative analysis of Australian public sector organisational change
Available to Purchase
Journal of Organizational Change Management (2013) 26 (5): 853–873.
Published: 23 August 2013
... organizations Organizational change E‐government Australia Respondent10 emphasises the need for a group of people from all the functional areas to drive eServices. An IT infrastructure coordinator explains, We need support from the business unit so that we can make sure we are capturing everything...
