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Keywords: Incivility
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Journal Articles
Journal of Organizational Effectiveness: People and Performance (2016) 3 (4): 395–410.
Published: 05 December 2016
... civility and efficacy perceptions among those respondents who had themselves reported engaging in incivility. Practical implications The data offer support for the effectiveness of the training but suggest that more intensive interventions may be necessary. Results also suggest that the effects...

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