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Keywords: Internal service
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Journal Articles
Journal of Organizational Effectiveness: People and Performance (2022) 9 (1): 50–67.
Published: 09 August 2021
...Scott Martin; Richard Klimoski; Alexandra Henderson Purpose The purpose of this study was to determine the roles of employee proficiency, adaptivity and proactivity in predicting different aspects of internal service. Design/methodology/approach Managers evaluated 142 professional employees...
