Keywords: Knowledge work
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Journal Articles
Journal of Organizational Effectiveness: People and Performance (2021) 8 (3): 300–322.
Published: 10 June 2021
... into task-oriented strategies represents a hybrid, multi-dimensional approach to interruption management, better suited to the dynamic nature of knowledge work in a tech-enabled work environment. However, this model fails to capture upstream strategies that knowledge workers use during the pre-interruption...

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