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Keywords: Analytical hierarchy process
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Journal Articles
An analytic model to quantify strategic service vision
Available to Purchase
Journal:
Journal of Service Management
International Journal of Service Industry Management (2001) 12 (5): 476–499.
Published: 01 December 2001
... processes, as rows and columns of interconnected QFD matrices. In addition, analytic hierarchy process (AHP), a decision‐making tool, is used to determine the intensity of the relationship between the row and column variables of each matrix, while analytic network process (ANP), an extension of AHP, is used...
Journal Articles
Environmental Issues in Tourism Management: Computer Modelling for Judgmental Decisions
Available to Purchase
Journal:
Journal of Service Management
International Journal of Service Industry Management (1992) 3 (1): 57–69.
Published: 01 March 1992
...Bruce Curry; Luiz Moutinho Considers the scope for using computer models to assist in tourism planning, with particular emphasis on the environmental issues. Suggests that a suitable platform for such models is the analytic hierarchy process which uses a tree structure to model both objectives...
