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Keywords: Architects
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Journal Articles
Twisting servicescapes: diversion of the physical environment in a re‐appropriation process
Available to Purchase
Journal:
Journal of Service Management
International Journal of Service Industry Management (1997) 8 (1): 26–41.
Published: 01 March 1997
... raise opportunities to improve service management. A is the transmitter; B is the receiver; X is the factor; © MCB UP Limited 1997 Architects Consumer behaviour Environment Ergonomics Marketing Although often described as a topic of major...
